Posted on

Price Increase

Price Increase

T-shirt and hoodie

Price Increase There will be a price increase on t-shirt and hoodies from the 1st of November, we have protected prices for such a long time and haven’t made any increases.

As per our suppliers

 

With Supplier increases, Brexit, transport impact and the current Covid situation its come to a point where we can no longer absorb the price increases we are receiving and now have to pass the increases onto all of our customers. We really have tried our best to minimise the increase but it is now no longer sustainable for us to honour the original pricing, the prices attached have been carefully considered and if you have any questions please do not hesitate to contact me.

Posted on

IMPORTANT SAFEGUARDING

Info regarding a new game on Social Media

We have become aware of a popular new game on Facebook that is gaining popularity amongst young people, although this term is also used on Snapchat, Instagram and YouTube, and want to bring it to your attention. Just as a reminder– the legal age for accessing Facebook/Instagram/YouTube with a personal account is 13 but we know some younger boys have.

 The game is called “Smash or Pass”. Children and young people upload pictures of themselves so other users can say if they would either “smash” which means to hook up sexually with someone or “pass” as in no thanks. This is a form sexploitation and as well as being inappropriate for children and young people to both upload and view these images it could be anyone accessing these pictures. Adults as predators go where children and young people are and will be playing the game using false identities.

 Even if children and young people are playing the game with images of celebrities it is not a positive game and reinforces sexism and misogyny. We wanted to bring to your attention for you to discuss with your child if you feel this is appropriate.

Posted on

Phoenix News

Phoenix News
Gym opening 2nd December
 
The gym will be opening on the 2nd of December. the same rule applies. 

Booking classes 

Join us at Phoenix Muay Thai on the Wix app to easily stay updated and get in touch with me on the go.

Join with this link: http://wix.to/RcCvC6w. Got the app? Use the invite code: 01S1DW

A fresh registration needs to be filled in 

https://phoenixmuaythai.co.uk/disclaimer-form/ 

Please watch youtube videos on arriving, going to the toilet and leaving. 

Arriving 

https://www.youtube.com/watch?v=kdA-9kwMhzM

Going to the toilet 

https://www.youtube.com/watch?v=unxrthfTI8w

Leaving

https://www.youtube.com/watch?v=Jpk01X5N85o

Gym Being Cleaned
https://youtu.be/8HI_w5HoFFY

Price Increase 
 
Due to increasing pressure from the landlord, we have no option but to increase the cost of classes by 50 pence. All classes will now £6.50, this will take effect from the 2nd of January 2021.  Which means Phoenix Muay Thai can continue to trade and deliver top quality training in a top-quality venue. 
New Classes

Glow Kick And 5 by 5

What is Glow Kick?

Thai Boxing classes taught in a darkened room with disco lights, glow sticks, smoke machines and lasers set to a soundtrack of old rave, the ’90s, garage, trance, Ibiza classics and new club hits. A fusion of dance, toning and combat moves with high/low impact options. 
The classes are more based around having fun, de-stressing and getting a sweat on, than learning a martial art. 

What is 5 by 5
5 by 5 is an old school fighter conditioning class
5 rounds of skipping and exercise, 5 rounds of bag work.
How much are these sessions?
Sessions are £6.50 per person, per session
Grading Date Feb 
We will let you know the date for grading in the new year when the Covid-19 regulations are clearer and we know what level we can operate on.
Christmas Opening Times
Monday 21st December Open.
Wednesday 23rd December Open.
Thursday 24th December Closed.
Saturday 26th December Closed.Monday 28th December 2020 Open.
Wednesday 30th December 2020 Open.
Thursday 31st December 2020 Closed.
Monday 4th January 2021 Open.

 

Refunds

We know that some of you are still awaiting a refund. We were under the impression that WIX would automatically refund the payment back to the account it was taken from and we know that this has happened in some instances. If you believe you are still due a refund and it has been more than 3 weeks, please follow these steps:
1. check you cancelled 24 hours before the class you booked
2. check the account you paid with for the 3 weeks after the cancellation date to ensure you haven’t had an automatic refund
3. if no refund, bring your cancellation confirmation e-mails with you to the gym and leave them with reception
4. we will check the cancellations and refund where applicable

Please bear with us to get this sorted, we will work through it systematically and refund you ASAP

Feedback & Reviews

Hi,

Thank you for recently using Phoenix Muay Thai Boxing – we hope your experience was a good one.

We’d be grateful if you would kindly share your experience with others by leaving us a review on Yell:
https://www.yell.com/reviews/places/addreview/id/phoenix-muay-thai-boxing-manchester-4856203?requestReviewId=hhe-knvWS_-t4Zqq_PM-0A

Phoenix Muay Thai Boxing would love your feedback. Post a Google review to our profile:
https://g.page/phoenixmuaythai/review?is

Facebook:
https://www.facebook.com/phoenixmuaythai.co.uk/reviews/?ref=page_internal

By reviewing us, you are helping us to improve and ensure that we deliver the best possible service and experience for our customers.

Leaving a review should take less than 2 minutes to complete – simply click Leave a review.

We hope to see you again soon,

Kru Rick Lewis

Posted on

Theo gets his Muay Thai Uniform

The children were presented with their uniform in the Saturday class.
Their parents purchased their uniform as they have watched their progression and recognised their commitment to Phoenix Muay Thai over the past 4-8 weeks.
Kru presented the children with their uniform and explained the importance of the uniform and how it represents our club and how they should act respectfully at all times, especially when they are wearing the club uniform.
Welcome to the Phoenix Phamily.

Posted on

Sergio Student Of The Week

Well done to Sergio for training so good in his lesson today

Posted on

Thai Boxing New Starters

PhoenixMuayThaiFavi

What you need to know about training with us.
Four important steps.

Step One

A Registration and Medical form needs to be filled in 

https://phoenixmuaythai.co.uk/disclaimer-form/ 

If you do not complete stage 1 ‘Disclaimer Form / Medical Form’ you will not be approved for stage 2 ‘booking app’.
This medical form is to ensure that we can give the best possible information to the emergency services, should they need to be called i.e., allergies, existing medical conditions etc and so we can immediately inform your next of kin should an injury/emergency arise.
You CAN NOT TRAIN in our gym without completing a ‘Disclaimer Form/Medical Form’. 

Please use the same email address (DO NOT USE AN PRIVATE APPLE I.D) and name on both the medical disclaimer and the booking app, so the team can match your details.

Step Two

Booking & pay for classes 

Join us at Phoenix Muay Thai on the Wix app to easily stay updated and get in touch with us on the go.

Join with this link: http://wix.to/RcCvC6w. Got the app? Use the invite code: 01S1DW

Our booking T&C’s  
PLEASE GIVE 24 HOURS TO BE ACCEPTED ON THE APP BEFORE RINGING, TEXTING OR EMAILING!

If you/your child cannot attend the session you have booked, you must give at least 24 hours’ notice by cancelling the place on the booking app, then it gives someone else the chance to book the session, please then message us through the app to let us know what day you want to attend instead and we will roll your session over (do not book on this session). 

Your lesson can’t be cancelled with less than 24 hours notice, unfortunately, we can not give refunds or roll your session at this point, please do not call/text to ask the question or roll your session, please communicate through the booking app.

Stripe’s fees on the original payment fee (which are 0.29p) will not be returned in case of a refund.  

 All booking enquiries can be dealt with via our booking team. They can be contacted via the chat option on the Spaces By Wix app, not via any of the social media outlets. This is the quickest way to get a response.

Kru Rick does not deal with booking enquiries. If the class you want to attend is full, please send a message to the team to request to be put on a waiting list and they will advise you if anyone cancels. Cancellations are offered on a first come first served basis.

The system doesn’t currently allow you to book 2 people in under the same email address/login on the same class. If you book one in on the system and pay cash in reception for the sibling. We make allowances for siblings in the classes but one must be booked in on the app.

Please use the same email address on both the medical disclaimer and the booking app, so the team can match your details. 

Step Three

Time Table
Click On-Time Table

Class Timetable

 

Step Four

Welcome Pack Detail of uniform, the colour of gloves, etc

Welcome Pack